Pricing

All on-machine aspects of Viam are open-source. No upfront fees or deployment costs.
No credit card required to sign up and the first $5 / month is free. If you are planning to use Viam for large machine fleets, contact us at sales@viam.com for volume pricing options.
* Viam data management capabilities for smart machines include: selective capture & upload, synchronization, analytics, AI training, and many other features.
Regular consumption-based pricing for cloud services as follows:
Regular consumption-based pricing for cloud services as follows:
TABULAR / JSON DATA MANAGEMENT*
$0.50 per GB/month
IMAGE & VIDEO DATA MANAGEMENT*
$0.25 per GB/month
For bulk storage exceeding 100 GB/month, pricing can adapt to volume. Please contact sales for custom pricing.
CLOUD DATA UPLOAD
$0.15 per GB
cloud data Egress
$0.25 per GB
REMOTE CONTROL
$0.02 per minute
STANDARD COMPUTE
$0.0025 per second

Support services

Support Level
Initial Response Time
Pricing
Basic
24 hours, during business hours
No Charge
standard
4 hours, during business hours
3% of Total Monthly Fees
(subject to a minimum fee of $100/month)
enhanced
2 hours, 24/7/365
10% of Total Monthly Fees
(subject to a minimum fee of $1,000/month)
premium
30 minutes, 24/7/365
25% of Total Monthly Fees
(subject to a minimum fee of $10,000/month)
Basic
24 hour initial response time, during business hours
Cost: No Charge
standard
4 hour initial response time, during business hours
Cost: 3% of Total Monthly Fees
(subject to a minimum fee of $100/month)
enhanced
2 hour initial response time, 24/7/365
Cost: 10% of Total Monthly Fees
‍(subject to a minimum fee of $1,000/month)
premium
30 minute initial response time, 24/7/365
Cost: 25% of Total Monthly Fees
‍(subject to a minimum fee of $10,000/month)
Email sales@viam.com or call +1 646-389-4262 for details